Sector & Solutions > Zenia Hospitality
O2O Online-to-Offline (SaaS)
Number of Productized Solutions
Following up on the IT trends and solutions is key to establishing a sustainable competitive advantage in global markets. Restaurants, cafes, hotels and other establishments in the hospitality sector are achieving process efficiencies and improving revenues with end-to-end technology solutions and services. A leading provider of software solutions and services to major global brands, Zenia focuses on the unique needs of the hospitality market and supports establishments with enterprise class offerings.
Zenia supports over 2.600 establishments with solutions including sales transactions (POS), back-of-house (BOH) and OnLine-to-OffLine (O2O) for multi-channel order entry-to-delivery systems. BOH, O2O and other solution are offered as SaaS delivered over public or private clouds. Machine learning and artificial intelligence technologies are used to analyze and interpret customer data for support of decisions. The findings help shape the future of hospitality, especially for global QSR operators.
Zenia, directly or through its authorized channel partners, operates in multiple countries and supports customers 7×24 with comprehensive services. Customer data is securely managed at multiple datacenters with backup and disaster recovery capabilities. Zenia systems provide simplified management and audits, and differentiate themselves with ease of scalability, data accuracy, ability to work off-line and quick integration with on-line order entry and delivery channels.